Privacy Policy

Introduction

TRAITOR ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the TRAITOR mobile application and visit our website.

By using TRAITOR, you agree to the collection and use of information in accordance with this policy. We only collect information necessary to provide and improve our services.

Information We Collect

Information Collected in the TRAITOR App

When you use the TRAITOR mobile application, we collect the following information through our onboarding questionnaire:

• Name: Your first name or preferred name
• Age: Your age to ensure appropriate content and compliance with age restrictions
• Trading Experience and Goals: Information about your trading experience level, goals, and preferences to personalize your journaling experience

This information is collected voluntarily when you complete the onboarding questionnaire. You are not required to provide this information, but it helps us personalize your experience and provide relevant features.

Information Collected on Our Website

When you visit our website (traitorapp.com), we may collect:

• Email Address: If you sign up for early access notifications
• Contact Information: If you contact us through our support channels

Information We Do NOT Collect

We want to be transparent about what we do not collect:

• We do not collect financial account information, bank details, or credit card numbers
• We do not collect precise location data
• We do not collect contact lists or address books
• We do not collect browsing history from other apps or websites
• We do not use third-party analytics or advertising services that track you across other apps

How We Use Your Information

We use the information we collect solely for the following purposes:

• Personalization: To customize your TRAITOR experience based on your trading experience and goals
• App Functionality: To provide the core features of the app, including journaling and habit tracking
• Communication: To respond to your inquiries and provide customer support
• Service Improvement: To understand how users interact with the app and improve our features (using aggregated, anonymized data)
• Early Access Notifications: To notify you when TRAITOR is available (for website email signups only)

We do not use your information for advertising, marketing to third parties, or any purpose other than those stated above.

Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties. Your data remains private and is only used to provide you with the TRAITOR service.

We may disclose your information only in the following limited circumstances:

• Legal Requirements: If required by law, court order, or government regulation
• Service Providers: To trusted service providers who help us operate our app (such as cloud storage providers), but only to the extent necessary to provide the service and under strict confidentiality agreements
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred, but you will be notified of any such change

Data Storage and Security

We take the security of your information seriously. Your data is stored securely using industry-standard encryption and security measures. All data collected through the TRAITOR app is stored on secure servers and is only accessible to authorized personnel who need it to provide you with the service.

Data Retention: We retain your information for as long as your account is active or as needed to provide you with services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

While we implement reasonable security measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data, but we are committed to protecting it to the best of our ability.

Third-Party Services

We use minimal third-party services to operate our app and website:

• Cloud Storage Providers: To securely store your app data (name, age, questionnaire responses, journal entries)
• Formspree: For email collection on our website only (not used in the app)
• Netlify: For website hosting (does not have access to app data)

All third-party services we use are bound by strict confidentiality agreements and are only used to provide the core functionality of our services. They do not have permission to use your data for their own purposes.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can update or correct your information directly in the app or by contacting us
• Deletion: You can delete your account and all associated data at any time through the app settings or by contacting us
• Data Portability: You can request a copy of your data in a portable format
• Opt-Out: You can opt-out of email communications at any time by unsubscribing or contacting us

To exercise any of these rights, please contact us at support@traitorapp.com. We will respond to your request within 30 days.

User Consent

By using the TRAITOR app and providing information through our questionnaire, you consent to the collection and use of your information as described in this Privacy Policy. You can withdraw your consent at any time by deleting your account or contacting us.

If you do not agree with this Privacy Policy, please do not use the TRAITOR app or provide us with any personal information.

Cookies and Tracking Technologies

In the TRAITOR App: We do not use cookies, tracking pixels, or similar technologies in the mobile app. We do not track your activity across other apps or websites.

On Our Website: Our website may use basic cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some parts of our website may not function properly if cookies are disabled.

Children's Privacy

TRAITOR is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@traitorapp.com, and we will delete such information from our records.

International Users

TRAITOR is operated from the United States. If you are using TRAITOR from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@traitorapp.com